How Are We Doing?
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Contact Information

First Name:  
Last Name:  
Email Address:  
(Area Code) Daytime Phone:  
(Area Code) Evening Phone:  

Questionnaire

How would you rate your overall online “shopping” experience with our Dealership?  
How much of your vehicle shopping is spent online?  
What do you consider to be most important when shopping for a New or Pre-owned vehicle?  
What car related websites have you visited that has had the most influence on your decision process?  
During your online shopping did you visit our Website?  
How would you rate our Website compared to other Dealerships Websites that you visited?  
If you did visit our site how did you hear about it?  
Did you find this site to be informative and useful?  
Was this site laid out in an easy to use format?  
Would you use this site to purchase a vehicle?  
Were you able to find the vehicles you were looking for by using this site?  
Would you recommend this site to others?  

Comments

*Please answer the next question as truthful as possible, constructive criticism never hurts!  
Please explain what we could have done better in order to have earned your business? Things to consider… was it our pricing, maybe our selection, was our salesperson not professional, what ever it may be, give it to us.  
Additional comments/info in the area below

Compared to other automotive sites, concerning the ease of use, relevance of information and choice of features, how would you rate our website?  
Compared to other sites - Our site is:  
Overall how would you rate the navigation of our website?  
The navigation on Our Site is:  
Customers today say they want an automotive website to have a choice of features that allow them to compare vehicles and get information such as invoice. How would you rate Our Website on our choice of features?  
The choice of features on Our Site is:  
A prompt response to your inquiry is extremely important to us. If you submitted a request through our site did you receive and prompt response?  
After submitting an inquiry I:  
Overall how would you rate Our Website?  
I would say that your website is:  
Please tell us how we might improve your experience.
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